Delete your account

1. Open the Pro Audio Training Academy app and sign in.
2. Go to Settings › Account and privacy › Delete account. In older versions of the app it is Settings › Delete account.
3. Follow the steps on screen to confirm.

• Your sign-in, so you can no longer log in with that email and password.
• Your profile and settings.
• Your learning progress, study history, favorites and achievements.
• Your certificates, unless you choose to keep a verification record (see below).

Some records must be kept by law, such as purchase and tax records. These are described in section 20 of our Privacy Policy.

Your account is deleted as soon as you confirm. We cannot restore your progress or your account afterwards. If you come back later, you will start with a new account.

Deleting your account does not cancel an Apple or Google subscription. If you pay through Apple or Google, cancel there to stop future renewal:

• Apple subscriptions
• Google Play subscriptions

If you have earned a certificate, you choose what happens to it when you delete your account. Nothing is chosen for you.

• Delete everything. We will no longer be able to confirm that you earned any certificate.
• Keep a verification record. Only your name as printed on the certificate, the certificate title, the date earned and the verification code stay, so employers can still confirm it. No email, progress, profile or messages are kept. Everything else is deleted. The record is kept until you ask us to remove it.

Coming soon — use the app or email us.

Email info@proaudiotrainingacademy.com from the address on your account with the subject Delete my account.

If you have earned a certificate, tell us whether you want to delete everything or keep a verification record. If you do not say, we will ask you before we delete anything. We may ask you to confirm the request so that nobody else can delete your account.

If you kept a verification record and want it removed, email info@proaudiotrainingacademy.com with the subject Remove my verification record and include the verification code from your certificate. Once it is removed, nobody can confirm that certificate with us.